The implementation of a new social services eligibility system in North Carolina dubbed F.A.S.T. has slowed the delivery of SNAP benefits for the program formerly known as food stamps.
State workers in Cumberland County have complained that they would spend hours working on a case, only to have the recipient call the next day to say that the SNAP EBT card issued by the system would not work in a grocery store.
Other workers have said that when technicians fix one glitch it causes another one to occur.
The state plans to extend the new system to the Medicaid program.
State workers in Cumberland County have complained that they would spend hours working on a case, only to have the recipient call the next day to say that the SNAP EBT card issued by the system would not work in a grocery store.
Other workers have said that when technicians fix one glitch it causes another one to occur.
The state plans to extend the new system to the Medicaid program.
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